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DoctorBox

Assisted telemedicine for your pharmacy

With the new €30 flat-fee your pharmacy earns new revenue from telemedicine. The Care Tablet runs in your existing consultation room — no remodeling, ready in about 3 working days.

DoctorBox ist bekannt aus

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Why DoctorBox

In stock — delivery in 1–2 weeks

Hardware is in stock. Shipping and installation happen 1–2 weeks after order confirmation — our team also runs training and onboarding.

Structured triage

Guideline-based digital anamnesis as a Class IIa medical device (XUND partner) — right on the tablet in your consultation room.

€30 flat-fee per § 129(5h) SGB V

Workflow and documentation built for the German assisted-telemedicine flat-fee — billable from the first patient.

Full-service from Berlin

Maintenance, updates, support and showroom in Berlin-Mitte. One contract partner for hardware, software and physicians.

Workflow

Three steps to a billable consultation

A deliberately lean flow for pharmacy staff and patients — so assisted telemedicine pays off without disrupting daily operations.

  1. 1

    Just start

    No sign-up needed: patients start right at the tablet or terminal — via QR code or directly on the device. Symptom check and specialty selection in under 2 minutes.

    Front-end: tablet / terminal
  2. 2

    Physician video consultation

    Certified video consultation via the DoctorBox physician network — free choice of doctor stays guaranteed and local physicians can be integrated.

    Data flow: end-to-end encrypted
  3. 3

    Documentation & €30 billing

    The assisted video consultation is documented — you bill the €30 flat-fee per § 129(5h) SGB V. Any prescription goes to the patient directly from the physician; choice of pharmacy stays free (§ 11 ApoG, § 31 SGB V).

    Pharmacy choice stays with the patient

Regulatory anchor

§ 129(5h) SGB V – assisted telemedicine in pharmacies

Since the German Digital Act, pharmacies are entitled to bill assisted telemedicine services with a €30 flat-fee. Requirements: certified video consultation, defined workflow, documentation.

Read § 129 SGB V
On pharmacy choice: Routing prescriptions to a specific pharmacy is prohibited under § 11 ApoG. The patient can redeem any prescription at the pharmacy of their choosing. We make no agreements with the consulting physicians to direct prescriptions (§§ 299a/b StGB).

Vaccines · Tests · Telemedicine

One software for every new pharmacy service

Assisted telemedicine, vaccination service, health scan and lab tests run on one platform — on the DoctorBox tablet, your own device or the cabin. Enable each service as soon as your team is ready.

Vaccination service

Influenza and COVID-19 vaccination: a public booking page per branch, documented medical history and consent, vaccination certificate as a PDF, and a claim voucher carrying the statutory codes.

New

Health scan (Shen.AI)

New for tablet & tablet software: camera-based vitals scan — heart rate, HRV, breathing rate and blood pressure in about a minute. CE-certified Class IIa medical device (EU MDR).

Self-pay & lab tests

Low-pain upper-arm blood draw or on-site sampling, analysis at an accredited partner lab — results delivered digitally in the DoctorBox app.

Learn more

Capillary blood collection

Collection from the upper arm or fingertip, consumables and sample transport supplied by DoctorBox — the basis for lab tests in the consultation room.

Vaccinations and blood draw require pharmacist training per the Federal Pharmacist/Physician chamber curriculum (in preparation).

Sicher und Zertifiziert

TÜV NORD CERT – DIN EN ISO/IEC 27001 Zertifizierung der DoctorBox GmbHTÜV NORD CERT – DIN EN ISO 9001 Zertifizierung der DoctorBox GmbH

Zertifizierungen des Unternehmens DoctorBox GmbH

Hinweis: Diese ISO-Zertifizierungen beziehen sich auf die Managementsysteme der DoctorBox GmbH (Informationssicherheit und Qualität) und stellen keine Zertifizierung der Telemedizin-Hardware dar. Die CE-Konformität der Telemedizin-Hardware liegt beim jeweiligen Hersteller des Geräts.

Ready to bring telemedicine to your pharmacy?

Hardware in stock — delivery and installation 1–2 weeks after order confirmation. Invoice purchase or leasing available.